After Sales Service
Our General Terms
- Customers must insist to be trained on products operations prior to purchase. Damages as a result of mishandling or failure to follow instructions will not be covered by this warranty
- This guarantee does not cover power failure or damages due to high voltage, power surges, cockroach, mice, rats, lightening e.t.c (use of power surge protector is recommended at all times)
- This guarantee does not cover battery failure and hence not replaceable.
- This warranty is a quality assurance warranty and only appliable for repair and service as stated and not product replacement.
- Transport charges to Memusi Mall service center is incurred by the customer or the dealer.
General enquiries call: 0754393732
- Aftersale
- Customer service
- Accessories
- Order tracking
- Operations for items
- Showroom/collection point
- Lipa polepole
- Careers & internship
After-Sale Support
ORIGINAL SPARES &
REPAIR SERVICES
REPAIR SERVICES
We only use and sell 100% genuine Sayona Worth parts. If your appliance needs fixing, our certified Nairobi service centre has you covered — fast, affordable, and backed by warranty.
100% Original Parts
No counterfeit spares
Repair Warranty
90-day service guarantee
Fast Turnaround
Most repairs in 24–48hrs
Nairobi
More centres coming soon
Spare Parts We Stock
Kitchen Appliance Parts
Heating elements, seals, blades, baskets, lids and more for air fryers, pressure cookers, kettles & blenders.
SAYONAPPSAudio & Speaker Parts
Woofers, tweeters, amplifier boards, power adapters, Bluetooth modules and speaker grilles.
BOBTOT · ROTASONAEnergy & Power Parts
Solar charge controllers, inverter boards, battery connectors and LED driver components.
MENERGOLDGrooming Appliance Parts
Motor units, heating coils, brush attachments and cords for hair dryers and styling tools.
VERAPOINTFind a Service Centre
CERTIFIED REPAIR CENTRES
Visit our Nairobi service centre below. All repairs use only original Sayona Worth spare parts.
Sayona Worth Service Centre — Nairobi
Max Electronics (Sayona), Fika Mall · Luthuli Avenue / Sheikh Karume Road, Nairobi CBD
0705 873 223 · Mon–Fri 8am–5pm · Sat 8am–2pm
More service centres coming soon
We’re expanding across Kenya — new certified Sayona Worth repair centres are on the way. Watch this space.
🔧 Certified Service Centre
NEED A SPARE PART?
Can't find a service centre near you? Order genuine Sayona Worth spare parts directly from us — we'll deliver anywhere in Kenya within 2–3 days.